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Debt help in the Netherlands: how to apply for Msnp (voluntary settlement) or Wsnp (statutory restructuring)

Debt assistance from municipalities for people living in the Netherlands. It covers deadlines for applying, voluntary settlements, court-led restructuring, and safeguards for essential bills.

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Request free debt help from your gemeente (municipality)

You can ask your gemeente for free schuldhulpverlening (debt help). The first interview has to happen within 4 weeks. In cases involving eviction, a utility cut-off, or health-insurance termination, it must happen within 3 working days. If you proceed, you must receive a written plan or a refusal within the local time limit, and no later than 8 weeks after that interview. Possible routes include a voluntary settlement and court restructuring.

This guide is about debt help for adults who live in the Netherlands, including those who have business debts. You are allowed to request help even if you can still pay some of your bills.

How to apply for municipal debt help

Send your application to your own gemeente. The Wet gemeentelijke schuldhulpverlening (Wgs, Municipal Debt Help Act) applies to residents who are registered in its Basisregistratie Personen (BRP, Personal Records Database). Foreign nationals must also have a lawful-residence status that qualifies under the Act.

Your gemeente looks at your case individually. It can refuse help if you have received debt help before. Another possible ground for refusal is fraud that caused financial harm to a public authority, but only after a final criminal conviction or a final punitive administrative sanction. If you are not registered or do not know whether your residence status qualifies, ask the gemeente and seek legal advice. In exceptional cases, the Act permits help even when the usual resident rule is not met.

When you request help and get ready for the first interview:

  1. Get in touch with your gemeente to ask for schuldhulpverlening.
  2. Tell them the date of any threatened eviction, disconnection, health-insurance termination, summons, or seizure.
  3. Use the municipal form or email to send the letters that are relevant.
  4. Keep the confirmation that your request was received.
  5. Make a list of all creditors, balances, payment deadlines, income sources, and assets. Include debts that are disputed.

For an urgent threat, the deadline for the first interview is shorter. The period for the written decision begins after your first interview. Ask the gemeente to confirm both its local decision period and the exact date of your decision.

Wide tables can be scrolled sideways.

What happensDeadlineWhat starts the clock or changes the rule
First interview after your oral or written requestWithin 4 weeksYour request to the gemeente
First interview after an early-warning report, if you accept helpWithin 4 weeksThe gemeente receiving the report, rather than the date you accept
First interview in a threatening situationWithin 3 working daysForced eviction; gas, electricity, district heating or water cut-off; health-insurance cancellation or termination
Written plan or refusal after the first interviewLocal period, at most 8 weeksThe first interview; supply missing financial information promptly

Keep evidence that you made your request

You can make the request in person by speaking. Also send it through the municipal form or by email. Keep the confirmation and note the date of every urgent threat. You must still give the gemeente the income, asset, and debt information it asks for.

Once the first interview is over, the gemeente issues a formal decision: either a plan van aanpak (plan of approach) or a refusal. The gemeente may skip this decision if you state during that interview that you do not want more debt help. A plan can contain conditions. At a minimum, it has to protect your beslagvrije voet (protected minimum income). A formal decision is also needed to end municipal debt help.

Objections, complaints, and decisions that come too late

Choose the route that fits the problem:

  • If you disagree with a written offer, a refusal, or a decision that ends help, file bezwaar (an objection) with the gemeente. Follow the instructions given in the decision. The usual period for objecting is 6 weeks.
  • If the problem is about how the service is carried out, complain to the gemeente first. If that does not solve it, contact the municipal ombudsman. If your gemeente uses the Nationale ombudsman (National Ombudsman), contact that service.
  • If no decision arrives after the legal period, check whether the gemeente lawfully extended or paused that period. If the period has expired, send an ingebrekestelling (formal notice of default). The gemeente then has 2 weeks to make a decision. After that, court action and a penalty may be possible. Get legal help before you file.

Warning

Name the urgent threat

The 3-working-day rule applies to forced eviction; cut-off of gas, electricity, district heating, or water; and cancellation or termination of health insurance. Attach the letter and state its date. Other serious problems also require attention, but they do not automatically fall under this Wgs deadline.

Early-warning letters

The gemeente can send an early-warning letter that offers help with payment arrears. Residential landlords, drinking-water companies, energy suppliers, and health insurers may send specified reports about arrears after they have made their own attempts to collect payment. The gemeente must then offer contact. You are allowed to refuse help. If you accept, the first-interview rule applies. A reminder from a provider can still demand payment.

Before a landlord reports rent arrears, it must send a written reminder and try to make personal contact. It must explain how to prevent or clear the arrears, refer you to debt help, and offer to share your details. If you explicitly object, the landlord cannot report the arrears. A report may still be possible if you do not object or if the landlord cannot reach you.

Services provided by municipal debt help

Municipal debt help costs nothing. The gemeente can use a social team, a credit bank, or a specialist provider. Even when another organisation delivers the service, the gemeente remains responsible.

The help can include the following services, depending on your situation:

  • Budget advice, assistance with forms, social work, and a plan to prevent new arrears.
  • Budgetbeheer (budget management): a provider receives your income and pays the fixed costs that have been agreed. Ask how the remaining money is paid to you.
  • A minnelijke schuldregeling (Msnp, voluntary debt settlement), either through schuldbemiddeling (debt mediation) or through a saneringskrediet (debt-settlement loan).
  • Aftercare that helps you keep the new budget stable.
  • A request to the court for a temporary Wgs cooling-off period, when this is necessary for debt help.

Budgetbeheer can be voluntary. The gemeente can also require your cooperation as a condition in your plan. Ask which bills the provider will pay, how much household money you will receive, and how the arrangement can be ended.

A Wgs cooling-off period requires a court order. The gemeente makes the request to the court, and the court checks whether it is necessary and whether the other legal conditions are met. The period can last no longer than 6 months. During this time, creditors temporarily lose specified rights to recover or reclaim your assets. You have to use the pause to stabilise your finances and put money aside for repayment.

This municipal cooling-off period is different from the urgent temporary protection connected to the Wet schuldsanering natuurlijke personen (Wsnp, statutory debt restructuring for individuals). The court options below explain that route.

Payment plans and settlements on a voluntary basis

If you can repay a debt, propose an ordinary payment plan to the creditor. Show what you can afford while still paying your current rent, energy, food and health insurance. The creditor may refuse your proposal.

When you cannot handle your debts, the gemeente can prepare an Msnp settlement with all creditors. Under schuldbemiddeling, you keep a vrij te laten bedrag (vtlb, living allowance). Normally, you pay income above the vtlb into the settlement, and creditors receive their agreed share. A fund can expressly state a different purpose for its payment. For example, money given only to pay one particular debt must be used for that debt.

With a saneringskrediet, a credit bank pays creditors the agreed amount. You then repay one loan, which may include interest.

For new Msnp settlements, including schuldbemiddeling, debt counsellors are expected to suggest a repayment period of 18 months. The actual period depends on your agreement and your circumstances.

Check the repayment period in your offer.

The Dutch debt-help trade association NVVK applies an 18-month repayment standard to saneringskredieten and supports using them when they fit. Which path you take depends on your situation, what creditors agree to, and the loan terms. The Wgs does not guarantee an 18-month repayment period for everyone.

For a voluntary settlement to go ahead, every creditor taking part has to agree. At present, creditors do not have a general legal deadline for responding to the proposal. The planned Wet schuldregelen (Debt Settlement Act) would introduce rules. The consultation on it ended on 17 August 2026. As of 4 October 2026, official legislative calendar still shows the proposal as being prepared.

Court options when creditors refuse

If a voluntary settlement fails, you may be able to make a court request. Rechtspraak (Dutch courts) sets out the three options. Whether your request meets the conditions is for the judge to decide.

You can scroll wide tables sideways.

Court optionPurposeCondition
Dwangakkoord (court-imposed settlement)Require creditors to join an Msnp settlement if their refusal is unreasonableFiled with a Wsnp request; some failed settlements do not qualify
Voorlopige voorziening Wsnp (temporary court protection)Seek urgent protection against threatened eviction or a utility cut-offLinked to a Wsnp application; contact your debt counsellor about the threat
WsnpEnter statutory debt restructuring if the voluntary route failed or was impossibleThe court checks the admission conditions

Work with your debt counsellor to prepare the Wsnp request for the rechtbank (district court). You will need a statement that explains why voluntary settlement failed or could not happen, along with proof of your debts, income and assets. The municipality or another legally authorised issuer provides that statement. Ask your counsellor who is able to issue it in your situation.

The request needs your signature. If you have a spouse or registered partner, they must also sign it. When curatele (full legal guardianship) applies, a curator (court-appointed guardian) must sign as well. For this first request, a lawyer is not required.

The amount you owe is not the only thing the court considers. As a rule, you must satisfy every condition that applies from the list below. The next paragraph describes one exception.

  • You can no longer pay your debts, and the voluntary settlement attempt failed or was impossible.
  • During the past 3 years, you must have behaved in good faith at the time the debts started or stayed unpaid. The court will look as well at how hard you tried to pay. Cases involving fines, fraud, or borrowing in an irresponsible way must each be looked at separately.
  • If you have a final conviction for a misdrijf (a criminal offence, not including minor offences), debts tied to it will usually stop you from being admitted when that conviction became final within 5 years before you applied. The judge can choose to look back over a longer period.
  • If addiction or psychosocial problems apply, you can generally only be admitted if a care provider confirms at least 1 year of control.
  • You can follow the Wsnp duties and will try to earn as much as possible.

If you have got the reasons behind your debts under control, the law permits an exception to both the good-faith condition and the condition about criminal debts. Ask your counsellor what proof the court requires.

Warning

Appeal a Wsnp refusal within 8 days

Should the rechtbank turn down your application, you may appeal to the gerechtshof (appeal court) within 8 days after the judgment. The appeal has to be filed by a lawyer. As soon as you get the refusal, reach out to a lawyer or Het Juridisch Loket (legal advice service).

Life during and after court restructuring

For people who are admitted starting on 1 July 2023, the usual Wsnp term lasts 18 months. When there are special circumstances, the court may lengthen it to no more than 5 years. A Wsnp-bewindvoerder (debt restructuring administrator) oversees your case and reports to a rechter-commissaris (supervising judge).

This role is not the same as budgetbeheer or beschermingsbewind, the court-ordered management of your assets. While you are in the Wsnp, you have to follow these duties:

  • Give the Wsnp-bewindvoerder all relevant information, both when asked and on your own initiative.
  • Do not create new debts.
  • Meet the work, job-search and effort duties that apply to you.
  • Earn as much as reasonably possible and pay income above the vtlb into the debt restructuring account.

If you carry out the duties, the court can give you a schone lei (clean slate). Debts that it covers can no longer be enforced. Save the judgment. New debts, and debts outside the Wsnp, still have to be paid.

These debts and financial records may remain after a clean slate:

  • A student debt to DUO (Dienst Uitvoering Onderwijs, the Dutch education service) that you did not have to repay yet. DUO arrears and fines that were already there when you entered the Wsnp can be covered.
  • Claims from CJIB (Centraal Justitieel Incassobureau, Central Judicial Collection Agency) are included, except for traffic fines that the clean slate covers.
  • The mortgage, if you were allowed to stay in your owner-occupied home during Wsnp.
  • A record at BKR (Bureau Krediet Registratie, credit registration agency) of debts that were registered earlier. It stays visible for 5 years after the clean slate.

Money that you receive later but that belongs to the Wsnp period goes to the Wsnp-bewindvoerder. This includes a tax refund for that period or an inheritance from someone who died during it. The court can revoke a clean slate if breaking your duties harmed creditors. Hiding money is one example.

If your complaint is about your Wsnp case, put it in writing to the rechter-commissaris. Complaints about how your administrator behaves follow another path: start by filing a complaint with the organisation that employs the administrator. After that, you can take your complaint to Raad voor Rechtsbijstand (Legal Aid Board). When your administrator is a lawyer, you must instead use the complaints procedure for lawyers as a profession. Municipal debt-help complaints are handled differently from these routes.

Budget management and court-appointed administrators

Who has control over your money, and how the arrangement can come to an end, depends on the type of arrangement you have. Look at the name shown on your agreement or court order, then compare it with the roles listed below.

You can scroll wide tables sideways.

ArrangementWho sets it upWhat it does
BudgetbeheerThe gemeente or its providerReceives income and pays agreed bills. The agreement or conditions in your debt-help plan state what the provider may do and how the arrangement can end.
BeschermingsbewindThe kantonrechter (subdistrict court judge)A bewindvoerder (assets administrator) manages the assets in the order; you need permission to deal with them
Wsnp-bewind (Wsnp administration)The rechtbank in the Wsnp judgmentSupervises your duties and debt restructuring assets under a rechter-commissaris

If you are unable to manage your money—for example due to problematic debts or spending too much—you may apply for beschermingsbewind. Applications can come from you, a partner, particular relatives, and various care or legal representatives. Hiring a lawyer is not required.

Curatele applies to legal decisions about both finances and personal matters. Mentorschap—support appointed by the court for personal care—applies only to decisions about personal care.

Arrears for energy and health insurance

When a gas or electricity bill is unpaid, the supplier has to send no fewer than 3 written reminders. Every reminder must give you at least 14 days to pay. Each one must also offer a way to get in touch and arrange payment. The supplier must make an effort to reach you in person and tell you about debt assistance. If you request it, or while you are speaking with them personally, they must offer a payment plan that is reasonable and suitable.

While any one of the following protections is in effect, the supplier is not allowed to terminate your contract because of arrears:

  • You are keeping to a payment plan that has been agreed.
  • The supplier is dealing with your formal complaint about the unpaid bill, or a related dispute is still open with a dispute body that the supplier belongs to.
  • The debt forms part of a debt-help process that is already running, or you provide proof that you have applied and are awaiting the municipality’s decision.
  • You provide a certificate from a doctor who is not treating the person who is at risk. The certificate must state that disconnection would lead to very serious health risks for you or for another person in your household. The protection continues for as long as that risk exists.

To get debt-help protection, you must act within 4 weeks after a reminder: either get the debt included in the process or send the supplier proof that you have applied. The law permits a longer period when that is reasonable. In addition, after the supplier first shares your details with a debt-help service, it must wait at least 4 weeks.

When the contract has already been ended, send proof as soon as possible—either of your debt-help application, of the debt being included, or of the medical risk. If you supply that proof within a reasonable period, the supplier has to offer a new contract with the same terms or similar ones.

Once the supplier has ended the contract, the network operator may physically cut off the gas or electricity. If your letter contains "einde levering" (end of supply), get in touch with the supplier and the gemeente about the date mentioned.

If health-insurance premiums remain unpaid for at least 6 months, the insurer can register you with CAK (public healthcare administration office). In 2026, the bestuursrechtelijke premie (administrative premium) is €172.70 per month. This does not lower the older debt you owe the insurer.

The premium can be deducted from your salary, benefits or pension. If that does not happen, you will get payment requests via CJIB. When CJIB collects some or all of the premium, your zorgtoeslag (healthcare benefit) is used for that payment. Look at your CAK letter to see which collection route applies.

Your basic insurance remains in place, though supplementary coverage can stop. If you owe premiums, you cannot change your basic insurer. Owing money only for the eigen risico (healthcare deductible) does not by itself stop you from switching.

The insurer stops the CAK registration once the premium debt has been paid, an accepted payment arrangement is in effect, or a qualifying debt-help arrangement exists. Do not change your payments until you receive the CAK’s stop notice. Ask your insurer and the gemeente which route fits your situation.

Debt collection agencies and bailiffs

What a collection letter can demand depends on who sent it. An incassobureau (debt collection agency) and a gerechtsdeurwaarder (court bailiff) do not have the same powers. Look at who the sender is and at any date for a hearing or a payment.

Wide tables can be scrolled sideways.

SenderWhat it can doLimit
IncassobureauSend payment demands, contact you and propose a payment plan for the creditorCannot serve a dagvaarding (court summons) or seize income, accounts, possessions or a home
Gerechtsdeurwaarder before judgmentCollect a debt and serve official documents, including a dagvaardingA summons alone gives no authority to seize
Gerechtsdeurwaarder with an enforceable basisSeize income, benefits, a bank account or assetsNeeds an enforceable basis, such as a court judgment, dwangbevel (enforceable administrative order) or notariële akte (notarial deed); protected amounts and essential goods still apply

A collection letter may result in court proceedings. A document from a bailiff might already set a hearing date or a payment deadline. Seek legal help immediately if you get a document you do not understand.

When a collector acts for another creditor or collects a debt that has been bought, it must be registered if it collects from a person living in the Netherlands. Check the Register incassodienstverlening (debt collection services register). Lawyers and authorised bailiffs instead rely on their own professional registers.

From 1 October 2026, you do not have to pay a collector that is unregistered or suspended. Its collection fees are not owed, and that includes fees charged by a later collector for the same claim. Statutory interest stops rising as of the date of its written payment demand. The original debt is still owed to the creditor. These protections come from the Wet kwaliteit incassodienstverlening (Wki, Debt Collection Services Quality Act). Obtain legal advice on how to settle that debt.

Consumer collection fees

Before a creditor can charge incassokosten (collection fees) on a consumer debt, it must send a payment reminder. That reminder has to give you 14 days to pay and must state the fee that will be charged afterward. The 2026 maximum scale applies to the original debt in bands:

Wide tables can be scrolled sideways.

Part of the original debtMaximum fee over that part
First €2,50015%
Next €2,50010%
Next €5,0005%
Next €190,0001%
Above €200,0000.5%, subject to the total fee cap

The standard minimum fee is €40, and the overall maximum is €6,775. A lower rule applies to instalments of no more than €266.67 under the same contract.

With every new reminder, check the previous 6 months for earlier instalments under the same contract that were not paid on time after a reminder. Instalments above €266.67 count as well. For an instalment of at most €266.67, the maximum fee is €40 when none count, and €20 in all other cases.

When a reminder covers several instalments, it may include one that qualifies for the lower rule. If so, the fee used is the highest one for any single instalment included.

As an example, a consumer debt of €3,500 in 2026 has a maximum fee of €475: 15% of the first €2,500 (€375), plus 10% of the remaining €1,000 (€100). The creditor is allowed to charge less. This example assumes a valid reminder and no exception for repeated instalments or for an unregistered collector.

For the calculation, bills from the same creditor that can go into one reminder are added together, unless the repeated-instalment exception applies. A new debt arising later can lead to a new fee. Interest may apply as well. You cannot add separate reminder, administration and handling fees on top of collection fees.

Btw (value-added tax) may be added only when the creditor uses a taxable collection service and is unable to reclaim that tax. In the payment reminder, the creditor must state clearly that it cannot reclaim the tax and that the collection fee is raised by that tax percentage. If the amount is wrong, dispute it in writing.

The income protected from seizure

When your income is seized or offset, your beslagvrije voet protects a portion of your salary, benefit or pension. Money that is already in a bank account has a separate beslagvrij bedrag (protected bank-account amount). Ask the bailiff which protection is shown on your letter.

For a seizure of income, check the following rules and records:

  • The party carrying out the seizure must send an overview that shows the beslagvrije voet and the income, household and housing data it used.
  • Even when income is low, at least 5% of net income goes to creditors.
  • Check the data and calculation at Uw beslagvrije voet (official protected-income information service). If the figure is incorrect, contact the seizing party as soon as possible, preferably within 4 weeks.
  • The amount can change if your income, housing or household changes. An increase does not happen automatically. For a person who receives bijstand (social assistance), a recalculation is automatic.

Keep the calculation letter.

Include evidence when you ask for a correction, and retain copies. Request that the party that made the seizure confirm the effective date in writing. The gemeente can assist with checking the calculation.

Common problems

When a municipal deadline is missed

Find out if the first interview or the formal decision has passed its deadline. Write to the gemeente to remind them, including the date of your request and the applicable Wgs deadline. If the decision period has run out, ask Het Juridisch Loket about an ingebrekestelling. A delayed interview does not count as a refusal. While you wait, continue to respond to any eviction or cut-off letter.

When a creditor refuses the settlement

A single refusal may stop a voluntary settlement. Ask your counsellor if a dwangakkoord fits your situation and if you satisfy the Wsnp admission conditions.

Under NVVK rules, a settlement proposal must offer creditors who have the same legal priority the same percentage of what they are owed. If you make an extra payment to one old creditor, that can violate the rule and harm the proposal. Talk with your counsellor before making any extra payment.

Debts that your partner owes

Your duty to pay your partner’s debts depends on when you married or registered your partnership and on your property arrangements. If you had a full community of property that began before 1 January 2018, your partner’s debts and assets may be part of that community.

Starting 1 January 2018, the standard rule is limited community of property. Private property and debts from before that date usually remain private. Joint debts from before that date, and many debts incurred during the marriage or registered partnership, may be shared. Huwelijkse voorwaarden (marriage property agreements) can alter the outcome. Keep evidence showing who owns each asset, and seek advice about your own situation.

Self-employment debts

Ask the gemeente about help with business debts and with personal debts. The Besluit bijstandverlening zelfstandigen (Bbz, social assistance scheme for self-employed people) can offer temporary income support or business capital, usually in the form of a loan. Whether you qualify and what kind of support you receive depends on your circumstances, your assets and your business.

You can apply for Wsnp if you own an eenmanszaak (sole trader), are a partner in a VOF (vennootschap onder firma, general partnership), or are a managing partner in a CV (commanditaire vennootschap, limited partnership). A BV (besloten vennootschap, private limited company) cannot apply.

In a Wsnp, a business usually has to close. The rechter-commissaris may permit you to continue operating it, but only under conditions. Court guidance generally requires a credible forecast that the business will generate more net income than employment or benefits. The supervising judge determines the conditions, including financial controls and risk management. Before you deregister at KVK (Kamer van Koophandel, Chamber of Commerce), discuss the consequences with your counsellor. The ZZP (self-employed without staff) guide explains tax and business basics.

Paid debt relief offers

Debt help from the municipality costs nothing. Paid debt mediation is limited. The government has issued warnings about unauthorised companies that charge for it. For a Wsnp request, you still need a statement from a legally authorised issuer. Before you sign or cancel anything, ask the gemeente or Het Juridisch Loket to review the provider, the service, the total cost and the cancellation terms. The proposed Wet schuldregelen rules have not yet taken effect.

Help to request today

When you ask the gemeente for help, provide the date of any letter that threatens eviction, disconnection or termination of health insurance. If you receive a summons or a seizure, also get legal advice. Continue opening your letters while your request is being reviewed.

Where you can, keep up payments for current rent, energy, water, food and health insurance. Talk with your counsellor about payments to old creditors. For free, anonymous initial advice, call Geldfit (money-help service) at 0800-8115. For a legal deadline or dispute, contact Het Juridisch Loket.

Toeslagen (benefits) can assist with current costs. Use the overview below to check huurtoeslag (rent benefit) and zorgtoeslag. You may be able to get kwijtschelding (tax remission) for municipal taxes. The rules for DUO inburgering (civic integration) loans are separate.

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